General Terms & Conditions of Sale

Certainly, here is the English translation of the provided text:

These terms and conditions of sale are concluded, on the one hand, between the company MY VINTAGE TOUR COMPANY, with a share capital of €1,000, whose registered office is located at 48 rue Jean Jacques Rousseau – 51200 EPERNAY, France. The company is registered with the RCS REIMS (Commercial and Companies Register of Reims) under number 834 097 461, hereinafter referred to as “MY VINTAGE TOUR COMPANY,” and managing the website www.myvintagetourcompany.com, and, on the other hand, any individual or legal entity wishing to make a purchase via the website: www.myvintagetourcompany.com, hereinafter referred to as “the client.”

 

1. Purpose:

 

These terms and conditions of sale are intended to define the contractual relationship between MY VINTAGE TOUR COMPANY and the client, and the conditions applicable to any vehicle rental made through the website www.myvintagetourcompany.com. The acquisition of a service through this site implies the client’s unreserved acceptance of these terms and conditions of sale, which they acknowledge having read prior to placing their order. Before any transaction, the client declares, firstly, that the rental of a vehicle with or without a driver on the www.myvintagetourcompany.com website is limited to strictly personal use and, secondly, that they have full legal capacity, allowing them to be bound by these general terms and conditions of sale.

The company MY VINTAGE TOUR COMPANY reserves the right to modify these terms and conditions of sale at any time to comply with any new regulations or with the aim of improving the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

 

2. Services:

 

The services offered are those listed on the www.myvintagetourcompany.com website of the company MY VINTAGE TOUR COMPANY, subject to availability. The company MY VINTAGE TOUR COMPANY reserves the right to modify the assortment of services at any time. Each service is presented on the website in the form of a description outlining its main information: tour description, date, departure location, and number of available seats.

A minimum of 2 people is required for departure.

For regular tours:

  • Departure is from the meeting point indicated on the tour’s descriptive page (unless otherwise specified due to roadworks or events).
  • We reserve the right to modify all or part of the itinerary if necessary, depending on the availability of the winemakers/Champagne houses.
  • For tours including lunch, a picnic, or dinner, we use service providers who strictly comply with health and safety guidelines. In the event of food intolerance, it is your responsibility to inform us when booking.
  • Participants must be at least 18 years old for the consumption of alcohol at the estates.
  • And we remind you that alcohol abuse is dangerous for your health. Consume in moderation.

 

3. Prices:

 

The prices listed on the service pages of the internet shop are in Euros (€), all taxes included (TTC), taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. The company MY VINTAGE TOUR COMPANY reserves the right to modify its prices at any time, with the understanding, however, that the price listed on the shop on the day of the order will be the only one applicable to the client.

 

4. Cancellation Policy:

 

If you are ultimately unable to attend the tour you have booked and paid for, please contact us as soon as possible.

In the event of cancellation and/or modification of the initial booking, the following charges will be deducted from the refund:

  • For small group tours:
    • Cancellation is free up to 48 hours before the tour date.
    • If the tour is cancelled less than 48 hours before, the total cost of the tour is due.
  • For private tours and all-inclusive stays:
    • Cancellation is free up to 15 days before the tour date.
    • The 30% deposit will not be refunded if the cancellation occurs less than 15 days before the tour.
    • If the tour is cancelled less than 48 hours before, the total cost of the tour is due.

No refund will be made if participants do not show up for the departure of the booked tour.

For any other cancellation following an event beyond your control, each refund request will be handled on a case-by-case basis.

 

5. Ordering and Payment Terms:

 

The company MY VINTAGE TOUR COMPANY offers its clients the option to order and pay for its services via the REGIONDO platform, which is integrated into its site.

The client selects the services they wish to order in the “basket,” modifies them if necessary (quantity, references, etc.), and verifies their information.

The next step allows them to review all information, read and accept these general terms and conditions of sale by checking the corresponding box, and then invites them to validate their order by clicking on the “Confirm my order” button.

Finally, the client is redirected to the secure REGIONDO interface, which uses STRIPE, to safely enter their personal credit card details. If the payment is accepted, the order is registered, and the contract is definitively formed.

In the event of fraudulent use of the card, the client may request the cancellation of the card payment; the amounts paid will then be re-credited or refunded.

The liability of the bank card holder is not engaged if the disputed payment is proven to have been made fraudulently, remotely, without the physical use of their card.

To obtain a refund of the fraudulent debit and any bank fees that the transaction may have incurred, the cardholder must contest the debit in writing with their bank, within 70 days following the transaction, or 120 days if the contract linking them to the bank provides for it.

The amounts debited are refunded by the bank within a maximum of one month after receipt of the written objection filed by the cardholder.

No fees for the return of the funds may be charged to the cardholder.

Confirmation of an order entails acceptance of these terms and conditions of sale, the confirmation of having perfect knowledge of them, and the waiver of claiming one’s own terms and conditions of purchase.

All data provided and the recorded confirmation will serve as proof of the transaction.

If the client has an email address and has provided it on their order form, the company MY VINTAGE TOUR COMPANY will communicate the confirmation of the registration of their order by email.

If the client wishes to contact the company MY VINTAGE TOUR COMPANY, they can do so either by mail at the following address: MY VINTAGE TOUR COMPANY – 48 rue Jean Jacques Rousseau – 51200 EPERNAY; or by email at the following address: contact@myvintagetourcompany.com, or by phone at 06 64 33 93 84.

 

6. Claims:

 

All claims, requests for exchange, or refund must be sent by email to the following address: contact@myvintagetourcompany.com; or by post to the following address: MY VINTAGE TOUR COMPANY – 48 rue Jean Jacques Rousseau – 51200 EPERNAY.

 

7. Liability:

 

The company MY VINTAGE TOUR COMPANY, in the distance selling process, is bound only by an obligation of means. Its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service breakdown, or other unintentional problems.

The company MY VINTAGE TOUR COMPANY makes every effort to guarantee its clients a safe, quality experience. Despite these precautions, MY VINTAGE TOUR COMPANY cannot under any circumstances be held responsible for costs related to delays resulting from circumstances beyond its control, such as unfavorable weather conditions or traffic congestion. Furthermore, MY VINTAGE TOUR COMPANY is not responsible for the theft or loss of personal belongings inside or outside the vehicle during the tour.

 

8. Intellectual Property:

 

All elements of the www.myvintagetourcompany.com site are and remain the exclusive intellectual property of the company MY VINTAGE TOUR COMPANY. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site, whether they are in the form of photos, logos, visuals, or text.

 

9. Personal Data:

 

The company MY VINTAGE TOUR COMPANY undertakes to maintain the confidentiality of the information provided by the client, which they may be required to transmit for the use of certain services. Any information concerning them is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the internet user has a right to access, modify, and delete information concerning them. They can make this request at any time by mail to the following address: MY VINTAGE TOUR COMPANY – 48 rue Jean Jacques Rousseau – 51200 EPERNAY.

 

10. Dispute Resolution:

 

These distance selling terms and conditions are subject to French law. For all disputes or litigation, the competent court will be the Commercial Court of Reims.