{"id":6366,"date":"2026-07-09T09:15:54","date_gmt":"2026-07-09T09:15:54","guid":{"rendered":"https:\/\/myvintagetourcompany.com\/?page_id=6366"},"modified":"2026-07-09T09:28:00","modified_gmt":"2026-07-09T09:28:00","slug":"roadbook-ebikes","status":"publish","type":"page","link":"https:\/\/myvintagetourcompany.com\/en\/roadbook-ebikes\/","title":{"rendered":"Roadbook ebikes"},"content":{"rendered":"\t\t
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ROADBOOK EBIKES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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On this page, you’ll find everything you need to make the most of your bike rental<\/strong>.<\/p>

We’ve gathered practical tips<\/strong>, answers to frequently asked questions<\/strong>, information about your equipment<\/strong>, and a roadbook<\/strong> specially designed to guide you throughout your stay<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What you’ll find:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Our favorite cycling routes and rides for all skill levels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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The region’s most beautiful viewpoints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Must-visit places, including family-owned wineries, Champagne houses, and other local highlights.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Our best recommendations for taking a break, tasting local specialties, or simply enjoying the region.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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To help you make the most of your ride, we have created a roadbook<\/strong> featuring our best routes.<\/p>

You’ll discover rides suitable for all levels, our most beautiful viewpoints, must-see sites, as well as a selection of our favorite local spots: restaurants, caf\u00e9s, wineries, picnic areas, and other hidden gems.<\/p>

Let yourself be guided and explore the region with complete peace of mind!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Download the roadbook<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDownload the PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is the range of the electric bikes? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The range varies depending on the assistance level, the terrain, and the weight carried. On average, it is between 60 and 100 km<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What to do in case of a problem <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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What should I do in case of a puncture?<\/strong><\/p>

Call us at +33 6 64 33 93 84<\/strong>. We will advise you on what to do next.<\/p>

What should I do in case of a breakdown?<\/strong><\/p>

Contact us immediately. We will find the most suitable solution: roadside assistance, a bike replacement, or any other support you may need.<\/p>

What should I do in case of an accident?<\/strong><\/p>

Make sure you are safe, contact emergency services if necessary, then let us know as soon as possible by calling +33 6 64 33 93 84<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Booking <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Can I modify or cancel my booking?<\/strong><\/p>

Yes, you can modify or cancel your booking up to 24 hours before your rental. Please contact us as soon as possible by phone at +33 6 64 33 93 84<\/strong> or by email at contact@myvintagetourcompany.com<\/a>.<\/p>

Is a deposit required?<\/strong><\/p>

When you collect your bike, we will ask you to sign a document outlining the rental terms and the applicable charges in the event of damage, loss, or failure to return the equipment.<\/p>

As a guarantee, you will be asked to provide an official form of identification (driving licence, national identity card, or passport). It will be securely stored in a safe for the duration of the rental and returned to you as soon as the bike and its accessories are brought back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What time should I return the bike?<\/strong><\/p>

The bike must be returned before 6:00 PM, unless a prior arrangement has been made with our team.<\/p>

To ensure we can welcome you in the best possible conditions, please contact us approximately 30 minutes before your return. This allows us to make sure that a member of our team will be present at the return point to receive your bike.<\/p>

Can I extend my rental?<\/strong><\/p>

Yes, subject to availability. You can extend your rental by half a day or a full day, but extensions for 2 additional days are not possible. Please contact us before the end of your rental period so we can confirm whether this is possible.<\/p>

Do I need to clean the bike before returning it?<\/strong><\/p>

Normal use does not require any special cleaning. However, if the bike is particularly dirty (mud, sand, etc.), a light rinse would be appreciated.<\/p>

What happens if I return the bike late?<\/strong><\/p>

If you are running late, please let us know as soon as possible. Depending on the delay and our availability, additional charges may apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How should I properly lock my bike?<\/strong><\/p>

Always use the lock provided and secure the frame to a fixed point. We will show you the correct locking method before your departure. Don\u2019t forget the key.<\/p>

Can I leave the bike unattended?<\/strong><\/p>

Yes, but only if it is properly secured with the lock provided.<\/p>

What should I do in case of theft?<\/strong><\/p>

Please contact us immediately and inform the relevant authorities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Practical Information <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Where are you located?<\/strong><\/p>

Our agency is located at:
2 Passage Fourch\u00e9, \u00c9pernay 51200, France<\/a>.<\/p>

What are your opening hours?<\/strong><\/p>

Electric bike rentals start between 9:00 AM and 9:15 AM, and bikes must be returned between 5:30 PM and 6:00 PM.<\/p>

As our activity regularly takes us out with our groups, we cannot guarantee fixed opening hours.<\/p>

The easiest option is to call or message us before your visit. We will arrange a suitable time together and make sure a member of our team is there to welcome you.<\/p>

How can I contact you?<\/strong><\/p>

\ud83d\udcde +33 6 64 33 93 84<\/strong>
\ud83d\udce7 contact@myvintagetourcompany.com<\/a><\/p>

We remain available throughout your rental period to answer your questions or assist you if needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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blog : actualit\u00e9s, bonnes adresses... <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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et plus\n
      encore...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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